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PARK HYATT NYC: ABSOLUTELY DON’T GO! NEVER HAS A HOTEL GONE FROM AN A TO AN F SO QUICKLY. MEMO TO HYATT GROUP: CHANGE MANAGEMENT OR TAKE YOUR NAME OFF THIS HOTEL.

A HOTEL THAT AFTER YOU STAY THERE SINCE IT HAS OPENED MULTIPLE TIMES A YEAR FOR FIVE YEARS, AND HAVE SPENT A RIDICULOUS AMOUNT OF MONEY, STILL DOES NOT KNOW YOUR NAME WHEN YOU CALL TO MAKE A RESERVATION.    A HOTEL WITH NEW MANAGEMENT THAT DOES NOT HAVE A CLUE AS TO HOW TO TAKE […]